Education Center

Authored by: Joey Scott August 18, 2025 • 1 minute ago

Dealership vs. Online: Why Buying a Vehicle Service Contract at the Dealership Could Save You Thousands

When you drive off the lot in your newly purchased vehicle, the last thing you want to think about is a future breakdown. That’s where a vehicle service contract (VSC) steps in, offering peace of mi ..

Authored by: Deric Kalamitsiotis August 15, 2025 • 12:00 pm

How to Check Your Car for Hidden Recalls: Step-by-Step VIN Lookup & NHTSA Recall Search

Vehicle safety recalls are critical to address quickly, yet many drivers don’t know they exist, especially if they never received a recall notification or purchased the car second-hand. This guide e ..

Authored by: Michael Kalamitsiotis August 13, 2025 • 12:00 pm

Vehicle Reliability Hits 15-Year Low: J.D. Power 2025 Study Reveals Record-High Problems Per Vehicle, Software Failures to Blame

In early 2025, the highly respected J.D. Power 2025 U.S. Vehicle Dependability Study (VDS) reported an industry-wide average of 202 problems per 100 vehicles (PP100), the worst performance since 2009, ..

Authored by: Joey Scott August 11, 2025 • 12:00 pm

Why Dealers Are Losing Customers After the Sale and How to Win Them Back for Service

The Customer Retention Crisis in Fixed Ops Customer retention is the lifeblood of fixed operations profitability. Yet, most dealerships struggle to keep customers coming back for service after the sal ..

Authored by: Deric Kalamitsiotis August 8, 2025 • 12:00 pm

Volvo Recall 2025: Software Glitch in Plug-In Hybrids Triggers Dangerous Braking Failure — Hundreds Still Unfixed

In 2025, Volvo issued a critical safety recall affecting over 11,000 plug-in hybrid (PHEV) and electric vehicles (BEV) due to a software glitch in the brake control module that can lead to complete br ..

Authored by: Michael Kalamitsiotis August 6, 2025 • 12:00 pm

Why Your Car’s A/C Fails in Summer – Top Fixes to Stay Cool and Avoid Costly Repairs

Beating the Summer Heat Without Breaking the Bank When temperatures soar, your car’s air conditioning (A/C) becomes more than a comfort feature, it’s a lifeline. But if you’ve ever experienced c ..